Can't add hyperlink or media
Hi, I've been trying to add hyperlinks and images to new posts on the GCDSL site, and they won't save. For instance, when I click the hyperlink button, it engages but nothing happens. Twice, the screen froze for a while. I also tried leaving the website and coming back later, with no luck. This happened several times over the course of two hours.
The website is: gcdsl.commons.gc.cuny.edu
#1 Updated by Matt Gold almost 5 years ago
- Category name set to WordPress (misc)
- Status changed from New to Assigned
- Assignee set to Daniel Jones
Thanks for the report, Alice Lynn. Can you please visit this site and update the ticket with the results? http://supportdetails.com/
Daniel, do you have time to look into this today?
#4 Updated by Daniel Jones almost 5 years ago
A quick test shows that it seems to be an issue with the theme she's using, "Velvet". I look more into where exactly the problem is to see if there's a fix we can provide or if it's actually our fault, but just in case she needed a quick fix changing the theme seems to work.
#10 Updated by Matt Gold almost 5 years ago
Thanks so much, all. However, I would much prefer not to wait until the 21st . . .I just checked Theme stats, and there are only two sites on the Commons using this theme:
Both of these are mine (in fact, I think one is a draft or dev site for the other). Is there any way we can get the newer version up sooner than the 21st?
#14 Updated by Daniel Jones almost 5 years ago
- File themeforest-304184-velvet-minimal-business-theme-wordpress_theme(1).zip themeforest-304184-velvet-minimal-business-theme-wordpress_theme(1).zip added
Not sure if you've gotten these yet, but I've attaached a zip here.
#17 Updated by Boone Gorges almost 5 years ago
- Status changed from Assigned to Resolved
Whoops, thanks for the reminder, Dan. Updated in https://github.com/cuny-academic-commons/cac/commit/0549590390935f537c5801ff644cea45bd85b5d2