CUNY Academic Commons

Member Allie Verbovetskaya is having trouble with her site http://ols57.commons.gc.cuny.edu Two issues are happening - (1) in the dashboard, when saving a post, she gets a blank page.php screen (updates are successful on the database though) and (2) when marking a post as sticky, the interface just spins and nothing is updated. She is using the Chunk theme. I asked her to deactivate all plugins and this did not help. I also asked her to clear cache and try a differet browser. Still no dice. Also asked her to turn on debugger - and she is noticing some javascript errors. Here is a snippet from Zendesk:

As per your suggestion, I deactivated all the plugins and then tried a different browser (Firefox – I’m normally in Chrome) with a clean history/cache. However, the problems still occur. Hitting “Update” or “Save” on a post sends me to a blank screen. Trying to make a post sticky is also still problematic.

While I’m editing a post, debugger is showing me one error:

Uncaught TypeError: Cannot read property ‘activeEditor’ of undefined

in mentions.min.js?ver=2.2.1:2

When I hit “Update,” this error briefly appears:

POST https://ols57.commons.gc.cuny.edu/wp-admin/post.php 500 (Internal Server Error)

in /wp-admin/post.php

When trying to make a post sticky, a similar error appears when I hit “Update” from the ‘Quick Edit’ menu:

POST https://ols57.commons.gc.cuny.edu/wp-admin/admin-ajax.php 500 (Internal Server Error)

in jquery.js?ver=1.11.1:4