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Support #5511

Domain Mapping Request - Artem Altman

Added by scott voth over 5 years ago. Updated over 5 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Domain Mapping
Target version:
Start date:
2016-04-30
Due date:
% Done:

0%

Estimated time:

Description

Domain You Want to Map: http://artemaltman.com
Site on Commons : https://artemaltman.commons.gc.cuny.edu
Go Live Date: 4/29/2016
Preferred Contact Method:

CNAME.JPG (71.7 KB) CNAME.JPG scott voth, 2016-05-04 07:31 PM

History

#1 Updated by Matt Gold over 5 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

the request will go to IT on Monday morning

#2 Updated by Matt Gold over 5 years ago

IT has completed this task

#3 Updated by Boone Gorges over 5 years ago

  • Assignee changed from Boone Gorges to scott voth
  • Target version set to Not tracked

I've made the change on the Commons. But it appears that the DNS changes have not taken place. Scott, I'm reassigning to you to make sure the user knows what has to happen on the registrar's end.

#4 Updated by scott voth over 5 years ago

I will let him know.

#5 Updated by scott voth over 5 years ago

Hi - the mapping is still not working. On Godaddy, there seems to be only three fields that need to be entered for CNAME - "host", "points to", and "TTL" (for caching). See attached. I had Artem enter "www" for host and commons url. Also tried his subdomain name and the commons url. Neither seemed to work. Can you advise as to what's the right input? Thanks.

Site name = http://artemaltman.com/

#6 Updated by Boone Gorges over 5 years ago

I am finding mixed information about whether Godaddy's DNS tool allows CNAME records on root domains. My best understanding is that it does not, but that you can fake it by (a) setting a CNAME for 'www' that points to commons.gc.cuny.edu, and then (b) setting domain forwarding on the root domain to go to the www subdomain. See http://stackoverflow.com/a/11494197

#7 Updated by scott voth over 5 years ago

  • Status changed from Assigned to Resolved

Marking this as resolved. Have not heard from Artem.

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