Support #5617
closed
Domain Mapping Issue - Paul Herbert
Added by scott voth almost 8 years ago.
Updated almost 8 years ago.
Category name:
Domain Mapping
Description
Hi - This issue is with Godaddy again. Could it be the same problem or an issue on our side?
Description: This used to be set up and was successfully forwarding for awhile. I noticed only recently that it wasn't. The name was cycling back to a GoDaddy server. It's possibly something the owner did. I've set up the c-name records again and now the page isn't resolving. So I hope it's something on the Commons' end…
Domain You Want to Map: http://hidegardhoeller.com
Commons URL : http://hhoeller.commons.gc.cuny.edu
Go Live Date: ASAP
Preferred Contact Method: plhebert@gmail.com
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- Status changed from New to Reporter Feedback
Hm. My research shows that hidegardhoeller.com has no DNS records associated with it at all. In fact, it looks like it's available for purchase: http://whois.domaintools.com/hidegardhoeller.com Perhaps there's a typo in the original report?
- Target version set to Not tracked
Thanks, Matt.
DNS tools are still showing that the records are broken or not there: http://network-tools.com/default.asp?prog=dnsrec&host=hildegardhoeller.com
"Name server failed" is a suspicious-sounding error. I guess I'd recommend checking with the company that handles the DNS (GoDaddy, I guess?)
I'm fairly sure this is not a Commons issue, since the requests are never getting to our server.
I have written to Paul to get some clarification.
I'm stumped.
I've double-checked the settings. Everything was as it should be. After I saved it appears to be working fine. No idea what was wrong.
It's possible that the owner changed something recently which caused the problem initially, but the whole thing still seems odd.
Oh well, Thanks.
- Status changed from Reporter Feedback to Resolved
Very odd! Thanks for reporting back, Paul, and don't hesitate to let us know if there are more problems.
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