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Bug #5825

closed

Cannot login to new server

Added by Stephen Real almost 8 years ago. Updated almost 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
Server
Target version:
Not tracked
Start date:
2016-07-22
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Using Firefox and Chrome after clearing all history, cookies, etc. I get errors when I try to login to the new server. Screenshots attached.

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2016-07-22_17-35-38.png (113 KB) 2016-07-22_17-35-38.png Stephen Real, 2016-07-22 05:38 PM
new server login.png (107 KB) new server login.png Stephen Real, 2016-07-22 05:38 PM
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 #1

Updated by Matt Gold almost 8 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges
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 #2

Updated by Boone Gorges almost 8 years ago

  • Category name set to Server
  • Status changed from Assigned to Testing Required
  • Target version set to Not tracked

Thanks for reporting, Steve. It looks like a number of the mods that I had to make to get SSL working were wiped out during the last resync from the production site. I've reinstated them, and everything appears to be working now.

The critical thing here is not the login: it's that you should see the red box when visiting https://commons.gc.cuny.edu. Keep hard-refreshing/clearing cache until you do. Then login et al should work as expected.

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 #3

Updated by Stephen Real almost 7 years ago

  • Status changed from Testing Required to Resolved

Since new server has been in production for nearly a year, this ticket is obviously resolved.

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