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Bug #6530

closed

Nudge emails not happening in 1.10 test

Added by Stephen Real over 7 years ago. Updated over 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Registration
Target version:
Start date:
2016-10-28
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I followed the script and created an account called stevieb

I got the initial activation request, but so fare after 15 minutes no nudges.


Related issues

Related to CUNY Academic Commons - Feature #5342: Create auto-emails to people on Unconfirmed list to nudge towards completionResolvedBoone Gorges2016-03-18

Actions
Actions #1

Updated by scott voth over 7 years ago

I am experiencing the same. Successfully created account. Got email but did not activate. But I never got a nudge.

Actions #2

Updated by Boone Gorges over 7 years ago

  • Target version set to 1.10
Actions #3

Updated by Boone Gorges over 7 years ago

  • Category name set to Registration
  • Assignee set to Boone Gorges

I have a feeling this is linked to cron in our dev environment. I'll look into it.

Actions #4

Updated by Boone Gorges over 7 years ago

  • Related to Feature #5342: Create auto-emails to people on Unconfirmed list to nudge towards completion added
Actions #5

Updated by Boone Gorges over 7 years ago

  • Status changed from New to Testing Required

Found the problem!

Outgoing emails on cdev are blocked for any address not on a whitelist (basically, members of the CUNY team group). This was causing the notification emails to be lost in the ether.

Fixed in https://github.com/cuny-academic-commons/cac/commit/219f34d0c0a5ec6f6ede947e0574faeab5011ea9

This could use a quick check by a member of the team. Thanks!

Actions #6

Updated by Stephen Real over 7 years ago

I am trying to retest, but there is an edit that stops me from using my cuny email. It says an account already exists with that email address, which is correct--that is my production commons account. I do need to register with cuny email, correct? Do you want to disable that edit?

never mind. I found the documentation on how to test with a non cuny email.

Sorry!

Actions #7

Updated by Stephen Real over 7 years ago

I tested with non-cuny code and got the nudge email, but I did not get the original activation link email.

Actions #8

Updated by Boone Gorges over 7 years ago

  • Status changed from Testing Required to Resolved

I think the initial registration email is being blocked for the same reason. Maybe worth looking at at some point, but for the time being, we know that the nudges work. Thanks, Steve and Scott!

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