CUNY Academic Commons

Does anyone have suggestions for how this should be fixed? LaTeX rendering works like this: the TeX markup is sent to wordpress.com's server, which then converts it into an image file and sends it back to us for displaying inline. Our notification emails are plaintext (as opposed to HTML) and thus do not support inline images. So there are a few options:

1) Produce HTML emails. This will take a large amount of development, and still leaves the question of how we handle the issue for users who opt out of HTML emails (because their client will not support them)
2) Remove the [latex] shortcode tags, but leave the markup, figuring that people subscribed to such emails will be able to read the markup at least fairly well (and if not, they can click through to the web version)
3) Remove the shortcodes and the markup altogether, optionally replacing with an inline message (or a message in the footer) that says something like "This message contains LaTeX, which is best viewed in a browser. Click here..."

Or some combination thereof?

I like #3, except that I think it would be better to include the entire message but to have some sort of symbol where the LaTeX images should be. That way, people can still see what was written, and they can check out the math if they want by clicking on a link.

Ok. Your suggestion sounds exactly like my #3 (not sure I understand your "except"), though I was suggesting a text link instead of a "symbol" -what do you have in mind?

Sorry -- I misread it -- somehow I thought you wanted to replace the entire message with a link to the online version. A text link sounds perfect.

Sounds great to me also. Thanks!

How did we say we wanted to deal with notifications that should be sent to users when a relevant ticket was resolved? Because we should inform that math group about this.