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Design/UX #7722

closed

Password Reset Issues

Added by scott voth almost 6 years ago. Updated almost 5 years ago.

Status:
Abandoned
Priority name:
Normal
Assignee:
Category name:
User Experience
Target version:
Start date:
2017-02-25
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I was at Lehman yesterday, doing outreach, and two Commons members needed to reset their passwords. Both had the same issue - the email sent to them had two url links - the first one was underlined, so they automatically clicked on that one, and it just returned them to the Commons Home page. The second url was actually the correct one. It was not underlined and was not clickable. They had to cut and paste it into the browser in order to reset their password.

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