Bug #7907
closedSite header image shows up for logged in user but not for logged out user
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Description
Hi Boone - please see the attached screenshots -- one for a logged in user, one for a non-logged in user. The header image appears broken to someone who is not logged in. I am making an announcement soon, so if this is a quick fix I would appreciate any help you could give
Files
Updated by Boone Gorges over 7 years ago
Is the site private? If so, the image should become visible when you've made it public.
Updated by Matt Gold over 7 years ago
no, it's not private -- http://gcdsl.commons.gc.cuny.edu
Updated by Matt Gold over 7 years ago
try opening that URL in an private browsing tab and you should be able to reproduce
Updated by Raymond Hoh over 7 years ago
Correct image URL should be:
https://gcdsl.commons.gc.cuny.edu/files/2012/12/gcdsl-400-130.png
Current image URL is:
https://gcdigitallab.commons.gc.cuny.edu/files/2012/12/gcdsl-400-130.png
Maybe a redirection issue?
Updated by Boone Gorges over 7 years ago
The URL of the file is https://gcdigitallab.commons.gc.cuny.edu/files/2012/12/gcdsl-400-130.png. https://gcdigitallab.commons.gc.cuny.edu/ is private. Either make that site public, or upload the file to the gcdsl site and point to the image on that site instead.
Updated by Boone Gorges over 7 years ago
Ray - Shouldn't be a redirection issue - either image can be viewed properly. Probably one URL was used when setting up the site, but wasn't swapped when moved to a new URL.
Updated by Raymond Hoh over 7 years ago
- Status changed from Assigned to Resolved
Probably one URL was used when setting up the site, but wasn't swapped when moved to a new URL.
Gotcha. Makes sense.
Matt, I went into the theme's settings and switched out the logo URL to use the correct one.
Updated by Matt Gold over 7 years ago
Thank you so much for your help with this -- I appreciate it very much!