CUNY Academic Commons

This is 100% clear, and I have notified the users and am writing up documentation.

But I am now having a problem. I sent an announcement as the admin of a group, but I'm not receiving the email (under my separate user name and password). As the group user I can see it in the forum, but it's been 20 minutes and I don't have an email. Is it supposed to be immediate?

Thanks!

Yes, it should be immediate. I've just tested the feature and it appears to work fine, so I'm not sure what may be going on. To be clear, here's what I've done:

1. Group has two members, A and B. A is an admin. B is a regular member, and has subscription level "No Email" for the group.
2. As user A, go to group > Forum
3. Scroll to bottom, write a post. Check the "Send an email about this topic to all members" checkbox
4. Hit Submit
5. B gets an email about the post

Does this match what you've tested? If not, what did you do? If so, have you checked your spam folders?

It arrived, but took 45 minutes. I assume the GC servers are slow.

I created a Help page for it - https://help.commons.gc.cuny.edu/making-announcement-group-administer/

thanks, Marilyn!!