Support #8625
closed
Group / Blog user role syncing not working
Added by Matt Gold over 6 years ago.
Updated over 6 years ago.
Category name:
Group Blogs
Description
Hi Boone --
We received the following report:
I'm trying to have members of a commons group (https://commons.gc.cuny.edu/groups/digital-praxis-seminar-2017-2018/) be automatically added as authors of a site (https://dhpraxis17.commons.gc.cuny.edu/). So far it isn't working. I can add them manually, but wanted to let you know that something might be broken.
Invite anyone was also acting a bit strange--it took it a long time load the "you have already sent invitations to these members" list so it wasn't clear whether the invites were sending. (But it worked!)
Thanks for your time!
I checked on the group and site. While I do think she needs to click "Enable Member Posting" in the group, that doesn't explain why group members haven't been added as subscribers to the blog. Please see attached screenshots showing the group management screen and the blog dashboard
Files
- Tracker changed from Bug to Support
- Status changed from Assigned to Reporter Feedback
In order for group membership to be synced to the group's blog, the "Enable Member Posting" checkbox must be checked. Perhaps this wording needs rethinking.
It sounds to me like there is no bug here.
Thanks. Don't subscribers typically show up in the site User list, though?
Subscriber is a WordPress site role. Group members are not automatically given a role on the corresponding site unless the 'Enable member posting' checkbox is checked.
Thanks. I've informed the user, but we should definitely clarify the wording here.
Suggestions welcome on rewording. Perhaps "Sync group membership with site"?
My suggestion: under "Member Options"
Enable member posting must be checked in order to allow members to post to the connected site
(in bold)
Or something like that. I would also make the checked state of "enable member posting" the default
(the reason I'd make the checked state the default is that I think most people connect sites to blogs in order to enable members to post)
Seems ok, but if "Enable member posting" is the confusing phrase, why not just improve it? (I don't care very much, just throwing it out there.)
That's a good point -- "Enable Member Posting" is pretty transparent. Maybe simply making the checked state the default state would solve the issue.
I agree with Matt that making "Enable Member Posting" checked as default is the best solution. I've had to clarify this recently on Zendesk.
- Status changed from Reporter Feedback to Resolved
- Target version set to 1.11.11
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