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Bug #9112

closed

GCDI site down

Added by Matt Gold almost 7 years ago. Updated almost 7 years ago.

Status:
Resolved
Priority name:
High
Assignee:
Boone Gorges
Category name:
-
Target version:
Not tracked
Start date:
2018-01-23
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi Boone,

The GCDI site is throwing a 500 error -- https://gcdi.commons.gc.cuny.edu/

Do you have any idea what is going on?

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 #1

Updated by Boone Gorges almost 7 years ago

Today's deployment resulted in file permissions that are out of whack on newly created files. I've sent an inquiry to IT to get help.

If it's urgent, I can force-disable PressForward for the site, which appears to be the immediate source of the issue. If I do this, PF functionality will obviously stop working (such as fetching feeds).

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 #2

Updated by Matt Gold almost 7 years ago

Hi Boone -- if you wouldn't mind force disabling PF for now, I would appreciate it. thank you

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 #3

Updated by Boone Gorges almost 7 years ago

I've temporarily disabled PressForward across the Commons, as it'll cause the same problem on any site where it's activated.

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 #4

Updated by Matt Gold almost 7 years ago

okay -- thanks, Boone.

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 #5

Updated by Boone Gorges almost 7 years ago

  • Status changed from Assigned to Resolved
  • Target version set to Not tracked

The problem has been fixed by Lihua. PressForward is back up and running.

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