Former user Shequana Wright (https://commons.gc.cuny.edu/members/swright15/) asks "How can I remove my information?". She was last active 5 years agao. I replied: "Shequana - We'd like to help. Naturally we are wary that someone may impersonate a former student to have information removed without their consent. In your case, I see the email you are writing from is the same as what's listed on your profile page. I'll pass this on to our developers, but if you have any further documentation we'd be glad to have it."
What do you think?
#2 Updated by Matt Gold almost 4 years ago
I saw the initial help request, and I'm not sure whether the user wants the entire account deactivated or whether the user just wants to remove some info from the portfolio. Our preferred method is for users to do this themselves if they have access to the email address attached to the account, so, Marilyn, perhaps you can just provide instructions but also seek to ensure that deleting the account is what the user is asking for?