Bug #9828
closed
Added by Marilyn Weber over 6 years ago.
Updated over 6 years ago.
Category name:
Domain Mapping
Description
Sujatha Fernandes reports:
"I have a website hosted on the CUNY Commons. It is usually accessed via the domain name www.sujathafernandes.com. However, for some reason it is not working. I checked with the company who hosts the domain name and that is fine so it looks like the problem may be on your end."
I see the problem. This error message came up: "The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."
My home computer is a Frankenstein's monster that is over a decade old, so it shows me its thinking. It goes back and forth from "Waiting for www.sujathafernandes.com" to "Waiting for sujathafernandes.commons.gc.cuny.edu" then resolves to that error.
- Assignee set to Raymond Hoh
- Priority name changed from Normal to High
Thanks for passing this along, Marilyn.
Ray, could you please take a look? I have a hunch this has to do with disabling the "primary" mode in domain mapping.
- Category name set to Domain Mapping
- Target version set to 1.13.3
The problem is we have two mapped domains for the same blog ID -- one with the www prefix and one without -- and the code I wrote to redirect subdomains to mapped domains seems to conflict with that.
I'm looking into this. Boone's hunch seems correct.
For now, the sujathafernandes.com domain (without the www) still works.
- Status changed from New to Resolved
Fixed in https://github.com/cuny-academic-commons/cac/commit/32c9814e42b45161c6d99324086641faa8c1672b
The problem was due to the object caching layer I added to the Domain Mapping plugin in #9735. Previously, the code only cached one mapped domain to a blog ID. However, as this ticket has pointed out, a single site can be mapped to multiple domains.
To ensure that the cache is dropped, I've also changed the cache group name.
This has been deployed as a hotfix on production. Tell Sujatha that the www.sujathafernandes.com domain should resolve again.
- Related to Bug #9735: Logged-in subdomain view of mapped sites can have SSL errors on assets added
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