Bug #9894
closed
Super Admin can't add user to site
Added by Matt Gold about 7 years ago.
Updated almost 7 years ago.
Description
Marilyn asked me to add her to this site -- https://sujathafernandes.commons.gc.cuny.edu/ (with the admin's permission). I can see the dashboard because I am a super admin. but clicking "add user" triggers the new invitation system, and I apparently can only invite users to sites on which I am a member.
Can you perhaps introduce some logic to the invitation system so that super-admins can add users to sites, whether or not the super-admins are members of those sites?
And if you do that but don't apply as a hotfix, can you please add Marilyn as an admin of that site?
- Status changed from Assigned to Reporter Feedback
- Status changed from Reporter Feedback to Rejected
Aha -- okay, that worked. thanks for the heads-up and the quick response
Also -- Marilyn. I added you
Thanks, Matt and Boone. This may also explain why Sujatha couldn't do it.
Marilyn Weber wrote:
Thanks, Matt and Boone. This may also explain why Sujatha couldn't do it.
Yes. By design, all site invitations triggered by non-super-admins go through the Onboarding modal.
but that wouldn't explain why Sujatha couldn't do it, would it? She is not a super-admin and but she is a member of the site (an admin)
Matt Gold wrote:
but that wouldn't explain why Sujatha couldn't do it, would it? She is not a super-admin and but she is a member of the site (an admin)
It explains why Sujatha couldn't visit user-new.php. But it's not the case that Sujatha couldn't have sent an invitation herself. She could have used the modal.
Sujatha wrote yestderday:
As of today I don't seem to be able to log in to my account anymore to make changes to my site. When I try to log in I get this message:
"You don't have permission to access /wp-login.php on this server."
Hi Marilyn - This sounds like a separate issue. Could you please get some more information from Sujatha? Exactly what URL did she first visit, what did she click to get to the login page, etc.
She writes "I'm having another problem now. Everytime I type the below commons address into my browser, it immediately reverts to sujathafernandes.com and I am therefore unable to log in and make changes to my page."
Marilyn - The redirect to the mapped domain is by design, and occurs for all logged out users.
However, this should not cause a problem with logging in. The user should be able to either (a) click Log In on the toolbar when viewing sujathafernandes.com, from which point she'll be led to the main Commons login page to authenticate, and then should be automatically redirected back to the wp-admin page of sujathafernandes.commons; or (b) go to the main Commons site, log in there directly, and then go to https://sujathafernandes.commons.gc.cuny.edu/wp-admin, either by entering it into the location bar of the browser, or by navigating through the My Sites list in the toolbar.
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