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Bug #9959

closed

Carto Map embed issue

Added by scott voth almost 6 years ago. Updated almost 6 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
WordPress Plugins
Target version:
-
Start date:
2018-06-21
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Lizzie Macaulay-Lewis is having a problem embedding a Carto map into a post. Please see the screenshots below. She goes into text mode, pastes in the embed code, goes back to Visual mode and sees the map, then she clciks update, and it is gone.

she has tried both of this urls:
https://emacaulaylewis.carto.com/builder/ea7724de-0e4c-417b-aea4-99cb0ce5bbe1/embed
https://emacaulaylewis.carto.com/builder/ea7724de-0e4c-417b-aea4-99cb0ce5bbe1

She has the Carto plugin installed. She tried contacting Carto - but they do not support the plugin.

From Carto's documentation, it is not clear if the plugin is necessary - https://carto.com/docs/faqs/sharing-maps/

I tried without the plugin and it didn't work.


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