Bug #10260
closed
Added by Marilyn Weber over 5 years ago.
Updated over 5 years ago.
Description
Elliott Jun (ejun@gradcenter.cuny.edu) writes:
I just went through the process of signing up for a CUNY commons account and I received an activation email with no links or information. I've attached a screenshot of the email below and would appreciate any help with what to do since I need to access my course.
Files
- Related to Support #10245: Placeholders in action emails (activation, password reset) not being properly swapped added
This the same as #10245. Please feel free to manually activate the account.
I cannot duplicate this bug locally. Let me try cdev.
I cannot duplicate this on cdev. I tried by attempting to register a new account at commons.gc.cuny.edu/register/ and the "Activate your account" email I received correctly shows the email content.
I can try to duplicate the bug on production if necessary.
Could you please give it a try on production, Ray? There's a small chance that I did something during debugging that would've caused an unparsed email to slip through the cracks for a minute or two.
Production is working as well.
Gremlins?
- Status changed from New to Rejected
It's likely that I was the gremlin. Let's see if it resurfaces.
The user reports that he still can't log in. I clicked activate but perhaps I don't have the authority? He's now not appearing in either All Users or Unconfirmed
The user elliottjun exists and is activated. (Not all users get roles on the main Commons site - maybe this is the case for those activated via Unconfirmed? - so you won't see them in https://commons.gc.cuny.edu/wp-admin/users.php, only in the Network Admin.) If there's a problem with login, the user should be able to initiate a password reset via the normal procedure.
He had to reset his password but he's all set now.
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