Bug #11836
closedInvite and "Claim Key" Confusion
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Description
Hi All,
A professor has reported confusion when students join the Commons. I am not exactly sure whats going on here...it might be that a student receives an email invite to join a site, clicks the link and registers for the Commons, and then goes back to the original email to try and join the course site? When the student checks their Profile>Invites there is an error message about a "claim key".
I'm not sure if this is a bug and/or how I should explain this situation to the professor. Any insight would be appreciated.
Excerpts from emails with the professor and student below:
Professor email: "So this is the 4th student who has contacted me about this exact issue. I think the invite link just no longer works once they've claimed it but they are all thinking there is something wrong or it didn't work, when it did."
Student email:
Good Evening professor,
I had some concerns regarding the CUNY commons website. I created an account however the invite link provided does not work. I can see this class listed under my "Sites" category which makes me wonder if it worked. I was just wondering if you could verify it for me. I attached the message that pops up when i try activating the invite link.
Screenshot from student email attached
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