Support #12165
closedtwo reports of Profile problems
0%
Description
1) "I logged into the CUNY Academic Commons today and my profile seems to have been completely erased. I am sure that I did not delete it. Can you retrieve my profile?
https://commons.gc.cuny.edu/members/sabinapringle/"
2)"When I try to make changes to my profile, they do not save. I click "ok" and then "save changes" but they immediately disappear, as though I had not typed anything. Any idea why this might be happening?
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Submitted from: https://commons.gc.cuny.edu/members/lkolb/"
"I am typing (not pasting) into the "Reviews" field, a field which I added.
In order to test things, I just tried typing into the "Publications" field, which comes with the profile. The changes do save, in that field."
Related issues
Updated by Boone Gorges over 4 years ago
- Related to Bug #12166: Profile changes not saving added
Updated by Boone Gorges over 4 years ago
- Target version set to Not tracked
Updated by Boone Gorges over 4 years ago
- Category name set to BuddyPress (misc)
- Status changed from New to Reporter Feedback
- Assignee set to Boone Gorges
Data for sabinapringle has been restored. Can you please follow up with the user?
Updated by Marilyn Weber over 4 years ago
Sabina Pringle
Today 10:34 am
Hello Marylin!
I redid it this morning. It took me all of fifteen minutes. :) So no need to try to retrieve. I'm all good.
Sorry to hear about the bug! Godspeed in annihilating it.
Updated by Boone Gorges over 4 years ago
- Status changed from Reporter Feedback to Resolved
Thanks, Marilyn.