Profile changes not saving
2)"When I try to make changes to my profile, they do not save. I click "ok" and then "save changes" but they immediately disappear, as though I had not typed anything. Any idea why this might be happening?
Submitted from: https://commons.gc.cuny.edu/members/lkolb/"
"I am typing (not pasting) into the "Reviews" field, a field which I added.
In order to test things, I just tried typing into the "Publications" field, which comes with the profile. The changes do save, in that field."
#6 Updated by Boone Gorges almost 2 years ago
Hm. I was able to do the following:
- Visit https://commons.gc.cuny.edu/members/lkolb/ (as a super admin)
- Click Edit Profile
- Click into the Reviews area, and add some test text
- Click OK to exit edit mode on the Reviews section
- Click Save Changes
- Page reloads with changes applied.
Marilyn, could you please try the steps above as a super admin to see if you can reproduce the user's problem?
For reference, the current text of the field is:
“Pretty sprinkled judgement: The textual chemistry of Shakespeare’s sources.” Review of Dennis McCarthy and June Schlueter, “A Brief Discourse of Rebellion and Rebels” by George North: A newly uncovered manuscript source for Shakespeare’s plays and John Kerrigan Shakespeare’s Originality. The Times Literary Supplement (TLS). January 11, 2019.
where the quoted text links to https://www.the-tls.co.uk/articles/private/pretty-sprinkled-judgement/.
#8 Updated by Marilyn Weber almost 2 years ago
"Thanks for this--I did indeed follow these steps. Weirdly, I can save changes in other fields, like "Publications"--but I cannot save them in fields, like "Reviews," that I myself created. I will try a different computer when I have access. It's odd, but it seems like it might be unfixable for now--please don't worry about it more!"
So this seems low priority but still vexing
#9 Updated by Boone Gorges almost 2 years ago
Thanks to you and to her for persisting. If it's reproducible, it's probably fixable. If it turns out that the behavior is different on a different browser/OS setup, it'd help narrow down the situation. And if it turns out to have something to do with the specific content she's typing, that'd help too.