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Support #12165
closedtwo reports of Profile problems
Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
BuddyPress (misc)
Target version:
Start date:
2019-12-03
Due date:
% Done:
0%
Estimated time:
Deployment actions:
Description
1) "I logged into the CUNY Academic Commons today and my profile seems to have been completely erased. I am sure that I did not delete it. Can you retrieve my profile?
https://commons.gc.cuny.edu/members/sabinapringle/"
2)"When I try to make changes to my profile, they do not save. I click "ok" and then "save changes" but they immediately disappear, as though I had not typed anything. Any idea why this might be happening?
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Submitted from: https://commons.gc.cuny.edu/members/lkolb/"
"I am typing (not pasting) into the "Reviews" field, a field which I added.
In order to test things, I just tried typing into the "Publications" field, which comes with the profile. The changes do save, in that field."
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