Support #13238
closed
Added by Marilyn Weber about 4 years ago.
Updated about 4 years ago.
Category name:
WordPress - Media
Description
Amy Wolfe writes:
I’m an OER Developer for Brooklyn College.
I’m using the Academic Commons to create an OER (open educational resource) for a faculty member at Brooklyn College for his Fall 2020 remote courses he is teaching.
He has created a PowerPoint slideshow with narration as his “Welcome Lecture”
We are wanting to upload the slideshow, which is in the file format “ppsx”.
When I try to upload this slideshow I get the following error message:
“SOCY2201-EnvSoc-PP-CourseIntro-compress-show.ppsx” has failed to upload. Sorry, this file type is not permitted for security reasons.”
The file is saved as a slideshow “ppsx” instead of as a presentation “pptx”, this is so the introduction slideshow with audio will start automatically for students, not requiring students to open and start the slideshow. This is something we want because the audio is not accessible unless the slideshow is playing. We don’t want students to think they only need to read the slides and not actually run the slideshow because they will then miss the professors entire lecture.
The file is compressed and under the file limit size.
Can you assist in fixing this error or is this some policy for CUNY?
Thank you,
Amy
Files
- Status changed from New to Reporter Feedback
- Target version set to Not tracked
I've just added ppsx to our list of allowed uploads. Could you have the user try again please?
Still no luck -
I tried today to upload a ppsx file (the professor’s week 2 file) and unfortunately I got the same error message.
“SOCY2201-Week2Video.ppsx” has failed to upload.
Sorry, this file type is not permitted for security reasons.”
I compressed the file and it is under the size limit.
Could I please get a copy of the file to test?
The password to open the powerpoint slideshow is socy2201
- Assignee set to Raymond Hoh
Thanks, Marilyn.
I've added ppsx to the upload_filetypes but it's still not working. I'm guessing there's a mime_type mismatch. Ray, could you please investigate?
- Category name set to WordPress - Media
- Status changed from Reporter Feedback to Staged for Production Release
- Target version changed from Not tracked to 1.17.3
Just got the SSH authentication sorted, so I've pushed the fix to production.
I tried uploading the provided .ppsx file and it started uploading. Marilyn, can you ask Amy to confirm that uploading the .ppsx file works?
- Status changed from Staged for Production Release to Resolved
She just confirmed, hooray!
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