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Bug #13274

closed

Messy links in CAC email notifications

Added by Matt Gold about 4 years ago. Updated about 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Email Notifications
Target version:
Start date:
2020-09-02
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi Ray,

We're seeing an issue where emails forwarded with embedded links to CAC groups result in emails where the URLS appear in full. This can be problematic when those URLs are long, as is the case for the GC system, which adds Proofpoint spam prevention info to each link. I've attached a few screenshots and original emails to this message:

1. Original email (screenshot + raw content)
2. Commons email notification (screenshot + raw content)

Is there any way to improve this situation that you can think of? The issue is that the Commons email notifications become almost unreadable with the long links.


Files

original-email-screenshot.png (120 KB) original-email-screenshot.png Matt Gold, 2020-09-02 09:35 PM
original-email-raw-content.eml (10.1 KB) original-email-raw-content.eml Matt Gold, 2020-09-02 09:35 PM
cac-notification-screenshot.png (226 KB) cac-notification-screenshot.png Matt Gold, 2020-09-02 09:35 PM
cac-notification-email-raw-content.eml (23.1 KB) cac-notification-email-raw-content.eml Matt Gold, 2020-09-02 09:35 PM
Screen Shot 2020-09-08 at 12.43.56 PM.png (96 KB) Screen Shot 2020-09-08 at 12.43.56 PM.png email--clicked-forward-but-not-sent Matt Gold, 2020-09-08 12:45 PM
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