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Bug #14095

closed

Ensemble Plugin not updating URL

Added by Laurie Hurson about 3 years ago. Updated about 3 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
-
Target version:
Start date:
2021-03-02
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,

SPS faculty are redesigning their Faculty Community site: https://spsfaculty.commons.gc.cuny.edu/

They use the tool Ensemble video to make and host videos and would like to pull their videos into their Commons site via the Ensemble Video Responsive Plugin.

Videos are pulled by adding their ensemble URL to the Ensemble Video setting area (screenshot)
https://spsfaculty.commons.gc.cuny.edu/wp-admin/options-general.php?page=ensemble_video

Whenever they add their own URL on this page and attempt to update, the url is not saved; it is stripped out and replaced with "demo", as seen in screenshot.

They have reached out to the Ensemble plugin team to check if this issue might be a problem with the plugin but I also told the SPS team that I would check with our dev team. The SPS team said that"If you need more information or need to connect the Commons developers with our Ensemble plugin vendor, let me know. The Ensemble folks would be open to this."

Can we check on possible reasons this url may not be updating or if the commons system is stripping the url upon saving?

Thanks,
Laurie

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