Bug #16245: Save Button missing on WordPress Profile page - CUNY Academic Commons - CUNY Graduate Center - Project Tracking System

Actions

Copy link

Bug #16245

closed

Save Button missing on WordPress Profile page

Added by scott voth over 2 years ago. Updated over 2 years ago.

Status:

Resolved

Priority name:

Normal

Assignee:

Raymond Hoh

Category name:

WordPress (misc)

Target version:

Not tracked

Start date:

2022-06-15

Due date:

% Done:

Estimated time:

Deployment actions:

Description

When I go to Users>>Profile on WordPress dashboard, there is no Save button. Elvis noticed this when trying to update Biographical Info.

Files

Download all files

screenshot of wp profile page.jpg (755 KB) screenshot of wp profile page.jpg		scott voth, 2022-06-16 09:08 AM
Screenshot_2022-06-16_11-02-55.png (91.4 KB) Screenshot_2022-06-16_11-02-55.png		Boone Gorges, 2022-06-16 12:03 PM

Actions

Copy link

Updated by Boone Gorges over 2 years ago

Status changed from New to Reporter Feedback

Could you please share the URL of the page where you're seeing this issue? At https://commons.gc.cuny.edu/wp-admin/profile.php (logged in as a non-super-admin user) I see 'Update Profile' at the very bottom of the page.

Actions

Copy link

Updated by scott voth over 2 years ago

File screenshot of wp profile page.jpg screenshot of wp profile page.jpg added

see attached

Actions

Copy link

Updated by Boone Gorges over 2 years ago

The bottom appears to be cut off (in the Security Keys section). Is this the case when you're viewing the page, or is the screenshot just cut off?

Could you please provide the URL?

Actions

Copy link

Updated by scott voth over 2 years ago

Here is the url - https://block.commons.gc.cuny.edu/wp-admin/profile.php

No, screenshot is not cut off.

Actions

Copy link

Updated by Boone Gorges over 2 years ago

File Screenshot_2022-06-16_11-02-55.png Screenshot_2022-06-16_11-02-55.png added

Thanks for providing the URL.

Ray, this is being caused by an uncaught exception in two-factor-provider-webauthn. Screenshot attached. Could you take a look? I'm not sure whether this is a bug in the plugin or an incompatibility with our setup.

Actions

Copy link

Updated by Boone Gorges over 2 years ago

Assignee changed from Boone Gorges to Raymond Hoh

Reassigning to Ray

Actions

Copy link

Updated by Raymond Hoh over 2 years ago

The WebAuthn plugin has a bug that isn't compatible with multisite when network-activated. I previously applied a hotfix and opened a pull request at the plugin's repo: https://github.com/sjinks/wp-two-factor-provider-webauthn/pull/106, but the plugin author did not apply the fix to the latest plugin update.

I've re-applied the hotfix on production just now: https://github.com/cuny-academic-commons/cac/commit/6ab2b9276e272678fb90eed90d0cdd193ffc34fc and will leave another comment for the plugin author to take a look.

Scott, can you see if you are able to view the Save button now on the admin dashboard's "Users > My Profile" page?

Actions

Copy link