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Bug #16245

closed

Save Button missing on WordPress Profile page

Added by scott voth 4 months ago. Updated 3 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress (misc)
Target version:
Start date:
2022-06-15
Due date:
% Done:

0%

Estimated time:

Description

When I go to Users>>Profile on WordPress dashboard, there is no Save button. Elvis noticed this when trying to update Biographical Info.


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Actions #1

Updated by Boone Gorges 4 months ago

  • Status changed from New to Reporter Feedback

Could you please share the URL of the page where you're seeing this issue? At https://commons.gc.cuny.edu/wp-admin/profile.php (logged in as a non-super-admin user) I see 'Update Profile' at the very bottom of the page.

Actions #3

Updated by Boone Gorges 4 months ago

The bottom appears to be cut off (in the Security Keys section). Is this the case when you're viewing the page, or is the screenshot just cut off?

Could you please provide the URL?

Actions #4

Updated by scott voth 4 months ago

Here is the url - https://block.commons.gc.cuny.edu/wp-admin/profile.php

No, screenshot is not cut off.

Actions #5

Updated by Boone Gorges 4 months ago

Thanks for providing the URL.

Ray, this is being caused by an uncaught exception in two-factor-provider-webauthn. Screenshot attached. Could you take a look? I'm not sure whether this is a bug in the plugin or an incompatibility with our setup.

Actions #6

Updated by Boone Gorges 4 months ago

  • Assignee changed from Boone Gorges to Raymond Hoh

Reassigning to Ray

Actions #7

Updated by Raymond Hoh 4 months ago

The WebAuthn plugin has a bug that isn't compatible with multisite when network-activated. I previously applied a hotfix and opened a pull request at the plugin's repo: https://github.com/sjinks/wp-two-factor-provider-webauthn/pull/106, but the plugin author did not apply the fix to the latest plugin update.

I've re-applied the hotfix on production just now: https://github.com/cuny-academic-commons/cac/commit/6ab2b9276e272678fb90eed90d0cdd193ffc34fc and will leave another comment for the plugin author to take a look.

Scott, can you see if you are able to view the Save button now on the admin dashboard's "Users > My Profile" page?

Actions #8

Updated by scott voth 4 months ago

Thanks Ray - It is working now.

Actions #9

Updated by Boone Gorges 3 months ago

  • Status changed from Reporter Feedback to Resolved
  • Target version set to Not tracked
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