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Bug #1824

closed

Bug with Contact Form 7 Plug-in

Added by Stephanie Tsank over 12 years ago. Updated over 12 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress (misc)
Target version:
Start date:
2012-04-12
Due date:
2012-04-15
% Done:

0%

Estimated time:
Deployment actions:

Description

I downloaded the Contact Form 7 plug-in for http://zeteojournal.com/. The plug-in itself works, but when you click on the "Contact Us" page of the journal, there's a box with grey borders that appears on the top of the page. I tried de-activating and re-activing the plug-in, but, this didn't eliminate the box. Currently, the plug-in is activated on the journal.


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Actions #1

Updated by Matt Gold over 12 years ago

  • Category name set to WordPress (misc)
  • Status changed from New to Assigned
  • Assignee set to Boone Gorges
  • Priority name changed from Urgent to Normal
  • Target version set to 1.3.13

Boone, can you check this out and see whether it is related to a problem with the plugin or this particular installation of it? Many thanks.

Actions #2

Updated by Boone Gorges over 12 years ago

  • Status changed from Assigned to Reporter Feedback

I'm afraid I'm not quite sure which box Stephanie is referring to. http://zeteojournal.com/contact-us/ looks the same as http://zeteojournal.com/ to me in several different browsers. Stephanie, could you provide more info on your setup (browser, OS), and possible a screenshot that highlights the issue?

Actions #3

Updated by Matt Gold over 12 years ago

Hi Boone -- I'm seeing/experiencing the issue on the latest version of Chrome (Mac OS X). Screenshot attached.

Actions #4

Updated by Boone Gorges over 12 years ago

Odd. I've tried on seven different browsers and I still can't reproduce. Matt, could you examine the element with your inspector tools and give me some relevant CSS selectors?

Actions #5

Updated by Matt Gold over 12 years ago

Hmm. Not really finding CSS selectors, but through Chrome Developer > Resources I can see that the errant box seems to be related to the following frames:

iframe#fb_xdm_frame_http 304px x 154px

iframe#fb_xdm_frame_https 304px x 154px

see attached, too.

Does that help at all? Please feel free to give me a call on my cell if you want to talk me through this

Actions #6

Updated by Boone Gorges over 12 years ago

Oh, ok. I guess I'm not seeing it because I block all FB content.

Looks like it's a ShareThis issue: http://forums.sharethis.com/topic.php?id=78834 https://wordpress.org/support/topic/plugin-wp-photo-album-plus-empty-box-showing-on-my-page

Not sure what to do. I guess I can inject some universal styles into our sitewide footer. Or maybe there's a way to hook into ShareThis to make it work right. I'll have a closer look.

Actions #7

Updated by Boone Gorges over 12 years ago

  • Status changed from Reporter Feedback to Assigned
Actions #8

Updated by Matt Gold over 12 years ago

Hmm. Since the ShareThis devs are working on the issue, maybe we could try the suggestion on one of the pages above to fix this through the UserCss panel:

#fb_xdm_frame_http, #fb_xdm_frame_https { display:none; border:none; }

Actions #9

Updated by Boone Gorges over 12 years ago

That is certainly easiest from my point of view.

Actions #10

Updated by Matt Gold over 12 years ago

  • Status changed from Assigned to Resolved

Fixed! That was easy. Thanks, Boone.

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