Bug #1824
closed
Bug with Contact Form 7 Plug-in
Added by Stephanie Tsank about 12 years ago.
Updated about 12 years ago.
Category name:
WordPress (misc)
Description
I downloaded the Contact Form 7 plug-in for http://zeteojournal.com/. The plug-in itself works, but when you click on the "Contact Us" page of the journal, there's a box with grey borders that appears on the top of the page. I tried de-activating and re-activing the plug-in, but, this didn't eliminate the box. Currently, the plug-in is activated on the journal.
Files
- Category name set to WordPress (misc)
- Status changed from New to Assigned
- Assignee set to Boone Gorges
- Priority name changed from Urgent to Normal
- Target version set to 1.3.13
Boone, can you check this out and see whether it is related to a problem with the plugin or this particular installation of it? Many thanks.
- Status changed from Assigned to Reporter Feedback
I'm afraid I'm not quite sure which box Stephanie is referring to. http://zeteojournal.com/contact-us/ looks the same as http://zeteojournal.com/ to me in several different browsers. Stephanie, could you provide more info on your setup (browser, OS), and possible a screenshot that highlights the issue?
Hi Boone -- I'm seeing/experiencing the issue on the latest version of Chrome (Mac OS X). Screenshot attached.
Odd. I've tried on seven different browsers and I still can't reproduce. Matt, could you examine the element with your inspector tools and give me some relevant CSS selectors?
Hmm. Not really finding CSS selectors, but through Chrome Developer > Resources I can see that the errant box seems to be related to the following frames:
iframe#fb_xdm_frame_http 304px x 154px
iframe#fb_xdm_frame_https 304px x 154px
see attached, too.
Does that help at all? Please feel free to give me a call on my cell if you want to talk me through this
- Status changed from Reporter Feedback to Assigned
Hmm. Since the ShareThis devs are working on the issue, maybe we could try the suggestion on one of the pages above to fix this through the UserCss panel:
#fb_xdm_frame_http, #fb_xdm_frame_https { display:none; border:none; }
That is certainly easiest from my point of view.
- Status changed from Assigned to Resolved
Fixed! That was easy. Thanks, Boone.
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