Bug #21627: Link broken in registration process - CUNY Academic Commons - CUNY Graduate Center - Project Tracking System

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Bug #21627

closed

Link broken in registration process

Added by Sara Cannon about 1 year ago. Updated 12 months ago.

Status:

Resolved

Priority name:

Normal

Assignee:

Raymond Hoh

Category name:

Registration

Target version:

2.5.0

Start date:

2024-12-09

Due date:

% Done:

Estimated time:

Deployment actions:

Description

When you register, you get to the page "Thank you for signing up to use the CUNY Academic Commons!" and it tells you to check your email. ( https://commons.gc.cuny.edu/register/ )

The "I did not get the email" link on that page doesn't go anywhere.

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Updated by Boone Gorges about 1 year ago

Is this on the live site or on cdev?

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Updated by Sara Cannon about 1 year ago

CDev

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Updated by Boone Gorges about 1 year ago

Target version set to 2.5.0

Ah, got it. Colin, can you advise? I put this text here because it was in the comps, but I'm not sure where it's supposed to go.

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Updated by Colin McDonald about 1 year ago

Sorry about missing that link until now. Let's change that line to read:

<a href="mailto:commonshelpsite@gmail.com">Email support here</a> if you don't get the email (make sure it's not in junk/spam).

I looked at the language we use on this page currently, and what's on the help site, and we don't seem to be able to do much more at this point than try to troubleshoot email delivery individually.

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