Bug #21796
closed
Added by Matt Gold 23 days ago.
Updated 21 days ago.
Description
I'm experiencing a few weird things with Commons logins:
- in a normal browser window, I tried to log into the site, but found that the site more or less froze and would not let me click submit on the login modal
- in a private browser window, after logging in, I reached a 403 error
- going back to an normal browser window, I now am seeing the Commons maintenance page
Files
another, new screenshot showing timed out processes from Cloudflare
The database is under tremendous load and as a result the site is available only intermittently. If you can view it when logged out, it's because those pages are cached statically in a CDN.
We'll be working with Reclaim to get things up and running as quickly as possible.
- Status changed from Assigned to Rejected
Thanks, Ray. I see a corresponding gap in the PHP error log and Litespeed access log. I didn't see any obvious patterns in the traffic the few minutes beforehand (like a big spike) that would directly explain it. It's interesting that they are no entries at all in the access log - the requests weren't even reaching the server, which suggests that the problem may have been at the firewall level.
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