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Support #21888

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Trouble with site cloning

Added by Marilyn Weber 6 days ago. Updated 5 days ago.

Status:
New
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-01-27
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Shiraz Biggie wrote yesterday:

Hi Fabulous Commons Folks,

I’m having trouble with site cloning since the hosting shift to Reclaim and I wanted to check in if its something with my sites or a general problem going on since the shift. We’ve had issues with our site cloning over at Blogs@Baruch, but I haven’t had issues previously with Commons.

I cloned the course site I teach from initially a few days ago but didn’t check at the time that it had worked fully. It hadn’t. It cloned all the pages and posts, including non-Admin posts from my students. Media is there but no longer appearing on pages, and internal site links have not updated. I tried to clone the same site again tonight with the same result. I though it might be a potential site editor site issue, so tried with two additional older sites. Both had similar issues.

I also experienced some time out issues though that may have been because I was asking too much at once. Hopefully this won’t be too hard a solve.

I asked for more info and here's the replye:

"I tried cloning with the following:

https://f24casd1717.commons.gc.cuny.edu/

to https://s25casd1717.commons.gc.cuny.edu/ and then another time to https://casd1717s25.commons.gc.cuny.edu/ - media seemed to have come over on the second one, but links didn’t update, and all brought over non-admin posts

I also tried https://kidlitperf.commons.gc.cuny.edu/ to https://kidlittest.commons.gc.cuny.edu/ which had similar results.

Then I tried https://fairytales.commons.gc.cuny.edu/ to https://fairytales2.commons.gc.cuny.edu/one-story-many-variations/modern-lrrh/ which had no additional users and that seems to have more or less cloned correctly"


Related issues

Related to CUNY Academic Commons - Bug #21895: Site creation/cloning should be off-loaded and broken into batchesNew2025-01-28

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