Project

General

Profile

Actions

Bug #21929

closed

Header image keeps disappearing

Added by Laurie Hurson 11 days ago. Updated 5 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
S3 Uploads
Target version:
Start date:
2025-01-29
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,

A user's header image on the course site below keeps disappearing. She has reset it and I have reset it multiple times. I have asked her to clear her cookies and cache and, even once reset, it disappearing again in a matter of hours.

Once reset, it may appear for several hours but in a matter of time, it disappears. I can confirm that last time it was successfully reset by me was yesterday at 11:15am, she said she could see it in class (time unsure) but this morning it was gone.

This is happening across chrome, safari, and firefox (in private/incognito mode).

Course site: https://espeeuu.commons.gc.cuny.edu/


Files

Image_1-29-25_at_9.37_AM.jpeg (758 KB) Image_1-29-25_at_9.37_AM.jpeg Laurie Hurson, 2025-01-29 11:10 AM
CAC_error_message.png (790 KB) CAC_error_message.png Laurie Hurson, 2025-02-03 09:58 AM
Actions

Also available in: Atom PDF