Bug #22540
closed
Timeout when accessing commons.gc.cuny.edu
Added by Sara Cannon 3 months ago.
Updated 3 months ago.
Description
I got a cloudflare timeout page when trying to access the site tonight. After a refresh, the site loaded but was slow to do so.
Files
- Status changed from New to Resolved
- Target version set to Not tracked
I asked Reclaim about this and received the following:
Hi Boone,
Thanks for reaching out, we did see some pings in our monitoring early this morning as well that Chris responded too. I checked with him, and these pings were due to a long running backup process causing the load to spike. We will be tweaking the configuration further this Sunday to resolve it and prevent this issue from happening again.
Please let me know if you have any other questions.
Best,
Noah Dorsett,
Security Administrator
Reclaim Hosting
So I guess we have a culprit. I'm going to close this one and hope that they are able to clear it up on their end.
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