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Bug #22720

open

Server Error

Added by Sara Cannon 25 days ago. Updated 25 days ago.

Status:
New
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-05-06
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I got a Server error when trying to connect to https://gcdi.commons.gc.cuny.edu/people/


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Related issues

Related to CUNY Academic Commons - Bug #22698: Server issueReporter FeedbackBoone Gorges2025-05-02

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Actions #1

Updated by Boone Gorges 25 days ago

I was seeing similar behavior, though interestingly, only when logged out. I started trying to debug, but then the site started loading normally.

The timeout behavior is peculiar, and the fact that it was happening only when anonymous suggests somewhat that it's related to the Litespeed cache. But I don't have anything else to go on.

Ray, were you able to reproduce?

Actions #2

Updated by Raymond Hoh 25 days ago

Actions #3

Updated by Raymond Hoh 25 days ago

I couldn't reproduce when logged out, but when logged in and when navigating to the admin dashboard, I got an unstyled 502 error page. When I refreshed the page, the error disappeared.

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