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Support #22785

open

not allowed to preview drafts

Added by Marilyn Weber about 20 hours ago. Updated about 15 hours ago.

Status:
New
Priority name:
Normal
Assignee:
Raymond Hoh
Category name:
-
Target version:
-
Start date:
2025-05-16
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Jane Schmidt writes:

I have encountered a new issue on my website )https://humbiocie.hunter.cuny.edu/) since we mapped the domain.

When attempting to preview changes in a page, I receive an error message that states that I am not allowed to preview drafts. The screenshot is attached.

Files

Screenshot_2025-05-15_at_11.10.46_AM.png (8.94 KB) Screenshot_2025-05-15_at_11.10.46_AM.png Marilyn Weber, 2025-05-16 11:21 AM
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 #1

Updated by Boone Gorges about 19 hours ago

  • Assignee set to Raymond Hoh

Ray, could you please have a look? I know this has come up in the past and had something to do with how preview links were (or were not) caught by Mercator, but this is your area of expertise :)

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 #2

Updated by Raymond Hoh about 15 hours ago

Hi Marilyn,

Can you ask if Jane is logged in to the subdomain site (https://hunterhumbio.commons.gc.cuny.edu/wp-admin/) or the mapped domain (https://humbiocie.hunter.cuny.edu/wp-admin/) to attempt to preview the posts?

I do see an issue if the user is logged in to the subdomain site and attempting to preview the mapped domain post. I've just added a potential fix for this on production. Can you ask Jane to try previewing posts again to see if it is working? If there is still a problem, can you ask Jane to take a full screenshot of the browser, including the browser's URL bar?

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