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Bug #23311

closed

Commons fatal errors resulting in formatting issues

Added by Matt Gold 4 months ago. Updated 4 months ago.

Status:
Resolved
Priority name:
High
Assignee:
Category name:
-
Target version:
Start date:
2025-09-02
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Please see the email from Chris at Reclaim re problems with the bp-nelo theme. From what I'm seeing subsites of the Commons look fine, but the spacing on the main site is wonky


Files

Screenshot 2025-09-02 at 11.29.18 AM.png (528 KB) Screenshot 2025-09-02 at 11.29.18 AM.png Matt Gold, 2025-09-02 11:29 AM
commons-nav.mov (7.03 MB) commons-nav.mov Colin McDonald, 2025-09-02 12:20 PM

Related issues

Related to CUNY Academic Commons - Bug #23406: Members at my campus is blankResolved2025-09-09

Actions
Actions #1

Updated by Boone Gorges 4 months ago

  • Subject changed from Commons site issues to Commons fatal errors resulting in formatting issues

Chris from Reclaim noted this morning that the cac-cv-editor plugin was not active, triggering fatal errors in certain cases. He reactivated it.

I then found that cac-home-curation was also deactivated, causing more fatals. I've reactivated it. I've also cleared the litespeed static page cache for the main site, which should fix any cached oddness.

It's not clear to me why these plugins would've been deactivated. We can certainly add them to our list of "forced" plugins at cac_force_plugins, but first I'd like to have a chat about how they might have been deactivated in the first place. Let's cover this during today's dev call before taking further steps.

Actions #2

Updated by Colin McDonald 4 months ago

The site is looking/working better for me too. In case it helps, I've attached a screencast video I made going through the top nav before it was fixed. Chrome incognito window. The homepage when logged in lacked formatting / screen width, critical errors on Groups and Sites, and Courses redirected to the homepage.

Actions #4

Updated by Boone Gorges 4 months ago

  • Status changed from Assigned to Resolved
  • Target version set to 2.5.15

I've added the two problematic plugins here to our "must remain activated" list: https://github.com/cuny-academic-commons/cac/commit/e675bbceb15418fcbce1b0d53b3735164a382003 I'll go ahead and deploy this to production.

Actions #6

Updated by Raymond Hoh 3 months ago

  • Related to Bug #23406: Members at my campus is blank added
Actions

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