Bug #23503
opentext and attachment silently removed from forum post made via email
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Description
I tried to forward a message with a PDF attachment here -- https://commons.gc.cuny.edu/groups/ma-in-digital-humanities-cuny-graduate-center/forum/topic/fwd-fw-hiring-digital-specialist-at-slu/
1st attempt -- body of email posted, but attachment didn't post. no warning or message to me that attachment didn't post
2nd attempt -- I pasted text from PDF into a reply and sent it to the forum via email, and also included the PDF again. the pasted text was removed from my post, and again, the attachment didn't post. Again, no notice of failure to post
3rd attempt -- I went to the website and attached the PDF via the web interface, and it posted
all attempts made from a Mac laptop. Attachment on this ticket. please let me know whether you want sent email messages.
Files
Related issues
Updated by Raymond Hoh about 1 month ago
Matt, can you tell me if attachments ever worked with forwarded emails when posting by email? I'll have to push this one down the priority list while I work on other tickets.
I'm guessing all attempts were made via Apple's email client. Can you try through GMail on the web?
Yes, please forward both the first and second attempts and I'll look into this when I can.
Updated by Raymond Hoh about 1 month ago
- Status changed from Assigned to Reporter Feedback
- Target version set to Not tracked
Sometimes, it is the simplest answer! The reply-by-email inbound email attachments plugin was not activated. This is related to #23361. Let me know if adding attachments when posting by email are working as they are supposed to.
This wouldn't address the second attempt though. I believe that is related to copying and pasting rich text, which might confuse RBE's HTML to plain-text parser.
Updated by Raymond Hoh about 1 month ago
- Related to Bug #23361: Wonky links in site menu added