Bug #23634
closed
Critical Error/site no longer allows changes
Added by Syelle Graves 14 days ago.
Updated 14 days ago.
Description
Hi all,
On this site https://textbasedtasks.commons.gc.cuny.edu/, I changed the permalink structure in settings > permalinks, and now posts cannot be deleted ("There has been a critical error on this website.") or updated "Updating failed."
I've tried an incognito browser, and I tried putting the URL settings back, but the problem persists in Chrome and Edge.
Can you assist? Thanks!
- Status changed from New to Reporter Feedback
Hi Syelle,
An older plugin we had previously removed (jetpack-boost) reappeared on the Commons and caused an issue during publish actions. I've just removed the jetpack-boost plugin from the server. Can you try again?
- Related to Bug #23632: "Update failed" error when trying to save page added
What a relief! Thank you, Ray.
- Category name set to Server
- Status changed from Reporter Feedback to Resolved
- Target version set to Not tracked
Thanks for the report, Syelle. I've opened a ticket with our server admins about the phantom files.
In the meantime, I'm going to close this one out.
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