CUNY Academic Commons

Hi Boone,

Thanks for getting back to me on these questions. The strange thing about this issue is that both audio files displayed properly when I first posted them (until a few weeks ago). The Neale one is working now -- were you able to change the code for me? I am using Firefox to view the Site -- and the audio files were working fine in this browser until recently. Is there another option I can try for audio files that will work in all browsers? I think a good number of visitors to my site use Firefox.

Thank you!
Marilynn

Hi Boone,

Sorry I also am not understanding why the audio file with the same coding works on the Neale page but not on the Commons page (in Firefox). Can you help me understand this?

Thanks for your help!
Marilynn

The Philosophy page fails for me because the link to the media item appears to be incorrect.

The Neale page works on Firefox for me, but that's b/c my OS (Windows 8) supports playing MP3s natively. As of Firefox 21, MP3 audio will play using HTML5 if your OS already supports the format. I think this is for Windows and Linux only, but I might be wrong.

From looking at the mediaElement JS page, it sounds like the JS should provide MP3 fallback support to Firefox with Flash 9+. If there's no Flash though, the link to the media item will be served.

So the first thing to check is the version of Firefox that you're using. If you're using an older version of Firefox, upgrade to the newest version.

Secondly, check if Flash is enabled on Firefox.

Also, test the audio demo on the mediaElement JS site. (The audio demo should be the one below the video.)

Hi Boone,

Thank you for checking in on this. The issue is not resolved -- at least not as I can see on my computer. I tried the following page in Firefox (recently updated) and Internet Explorer and it did not work still. http://philosophy.commons.gc.cuny.edu/audio-stephen-neale-metaphysics-aphonics-implicit-reference-institute-philosophy/ I got a little lost in the jargon above -- it would be nice to get it working. Does the link above work for you (to stream in the page)?

Thanks,
Marilynn

Thanks, Marilynn. I noticed that, at least on my machines, the player was appearing for a moment before being replaced with the 'Download File' link. After some digging, it turned out that the Mediaelement.js WP plugin was causing some sort of conflict. I disabled it, and now the player is loading properly in most browsers (the exception being FF when I don't have Flash or MP3 support). Can you have another look please?

Hi Boone,

It works perfectly for me now! Thanks for the fix!

Marilynn