Alert Domain-Mapped Blog Owners about upcoming downtime
When IT does its next planned maintenance on June 20, we will be able to direct the Commons to a custom maintenance URL, but we won't be able to do that for people with mapped domains.
We should write to all of those people with two points:
1. An alert about the upcoming maintenance and planned downtime;
2. A note that if they want visitors to be redirected to the custom maintenance page, they should follow these directions:
-- change their DNS records to substitute a CNAME recordècommons.gc.cuny.edu for the A record è 22.214.171.124. This could be a permanent, one-time change.
I've just shared the spreadsheet with you. Scott, if you could draft an email with Boone's advice on #2 above, I will send it out from the Commons address. Let's see if we can get this done by next Tuesday the 17th. Thank you.
#5 Updated by scott voth about 5 years ago
I created a (rough) draft of the email, and included the email recipients from the spreadsheet. Here's the link - http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/members-using-domain-mapping-on-the-commons/
#7 Updated by Boone Gorges about 5 years ago
I've done some tests, and it seems as if CNAME mapping is working fine. I think we'd tested in the past and had problems, but it must have been a config issue.
Scott, let's please update our official recommendation: when mapping a domain name, point CNAME records to commons.gc.cuny.edu. No change should be made to A records.
The email that goes out http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/members-using-domain-mapping-on-the-commons/ should make clear that the CNAME record replaces the A record. (A will take precedence if it's present.) I've updated the text of the email to be a bit clearer about this - feel free to change the wording as you'd like.