Support #3267
closedAlert Domain-Mapped Blog Owners about upcoming downtime
100%
Description
Hi All,
When IT does its next planned maintenance on June 20, we will be able to direct the Commons to a custom maintenance URL, but we won't be able to do that for people with mapped domains.
We should write to all of those people with two points:
1. An alert about the upcoming maintenance and planned downtime;
2. A note that if they want visitors to be redirected to the custom maintenance page, they should follow these directions:
-- change their DNS records to substitute a CNAME recordècommons.gc.cuny.edu for the A record è 146.96.128.200. This could be a permanent, one-time change.
I've just shared the spreadsheet with you. Scott, if you could draft an email with Boone's advice on #2 above, I will send it out from the Commons address. Let's see if we can get this done by next Tuesday the 17th. Thank you.
Updated by Matt Gold over 10 years ago
Sorry -- had some extra text there at the end of the description that I have now deleted, as I have already drawn together the list of mapped sites
Updated by Boone Gorges over 10 years ago
Please do not tell anyone to move DNS records to CNAME until I've given the green light. I need to run some tests.
Updated by scott voth over 10 years ago
Hi -
I created a (rough) draft of the email, and included the email recipients from the spreadsheet. Here's the link - http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/members-using-domain-mapping-on-the-commons/
Updated by Matt Gold over 10 years ago
Thanks very much, Scott -- that's a good start. Boone, please let me know how to handle the CNAME/A issue and I will move forward.
Updated by Boone Gorges over 10 years ago
I've done some tests, and it seems as if CNAME mapping is working fine. I think we'd tested in the past and had problems, but it must have been a config issue.
Scott, let's please update our official recommendation: when mapping a domain name, point CNAME records to commons.gc.cuny.edu. No change should be made to A records.
The email that goes out http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/members-using-domain-mapping-on-the-commons/ should make clear that the CNAME record replaces the A record. (A will take precedence if it's present.) I've updated the text of the email to be a bit clearer about this - feel free to change the wording as you'd like.
Updated by scott voth over 10 years ago
- Status changed from Assigned to Resolved
- % Done changed from 0 to 100
This has also been updated on the Codex post. Marking this as resolved.