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Support #3267

closed

Alert Domain-Mapped Blog Owners about upcoming downtime

Added by Matt Gold over 10 years ago. Updated over 10 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
scott voth
Category name:
Server
Target version:
Not tracked
Start date:
2014-06-12
Due date:
% Done:

100%

Estimated time:
Deployment actions:

Description

Hi All,

When IT does its next planned maintenance on June 20, we will be able to direct the Commons to a custom maintenance URL, but we won't be able to do that for people with mapped domains.

We should write to all of those people with two points:

1. An alert about the upcoming maintenance and planned downtime;

2. A note that if they want visitors to be redirected to the custom maintenance page, they should follow these directions:

-- change their DNS records to substitute a CNAME recordècommons.gc.cuny.edu for the A record è 146.96.128.200. This could be a permanent, one-time change.

I've just shared the spreadsheet with you. Scott, if you could draft an email with Boone's advice on #2 above, I will send it out from the Commons address. Let's see if we can get this done by next Tuesday the 17th. Thank you.

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