Support #3539: Domain Mapping Request for ACERT - CUNY Academic Commons - CUNY Graduate Center - Project Tracking System

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Support #3539

closed

Domain Mapping Request for ACERT

Added by scott voth about 10 years ago. Updated almost 9 years ago.

Status:

Resolved

Priority name:

Normal

Assignee:

Boone Gorges

Category name:

Domain Mapping

Target version:

Not tracked

Start date:

2014-10-08

Due date:

% Done:

Estimated time:

Deployment actions:

Description

Please map: http://acert.hunter.cuny.edu to: http://acert.commons.gc.cuny.edu
Go Live Date: 10/14/2014
This is for Gina Cherry at Hunter - gcherry@hunter.cuny.edu - she will take care of her side.

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Updated by Boone Gorges about 10 years ago

Status changed from New to Assigned
Assignee set to Matt Gold
Target version set to Not tracked

Looks like the DNS changes are complete. We just need IT to make the change on the Commons server.

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Updated by Matt Gold about 10 years ago

Thanks, Boone. I'm unclear on what I need to ask IT to do . . . is it GC IT who has to do this or Hunter?

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Updated by Boone Gorges about 10 years ago

GC IT. This is a normal domain mapping request - so whatever they do to the apache config on the Commons server. (Hunter has apparently already taken care of the DNS stuff.)

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Updated by Matt Gold about 10 years ago

Thanks. Request sent.

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Updated by Matt Gold about 10 years ago

Status changed from Assigned to Reporter Feedback

IT reports that this is done. Please confirm.

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Updated by scott voth about 10 years ago

I got a note from Gina saying that it (http://acert.hunter.cuny.edu) is just giving her a blank page. I asked her to make the site on the Commons public (it is currently private) - don't know if that has anything to do with the mapping issue though.

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Updated by Matt Gold about 10 years ago

Assignee changed from Matt Gold to Boone Gorges

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Updated by Boone Gorges about 10 years ago

Status changed from Reporter Feedback to Assigned
Assignee changed from Boone Gorges to Matt Gold

It appears that IT did not configure it correctly. The domain is resolving to the Commons IP address (so the DNS is correct) but the white screen suggests that Apache is not correctly configured. Perhaps Raghav forgot to reload the config?

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