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Design/UX #4211

closed

Send Message Errors

Added by Samantha Raddatz almost 9 years ago. Updated about 8 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
User Experience
Target version:
Start date:
2015-06-25
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

The form allows the user to click ‘Send Message’ even without any of the fields filled in, and the page simply reloads. Reloaded page could include an error message (in consistent style): ‘Your message did not send, one or more fields are incomplete.’

If the username entered is not recognized, there is no indication that the system will not send the message properly. The spinning wheel in the box just disappears and the user can continue filling out the form. When a message is sent to such an unknown username, there is no error message informing the user that the message did not go through; instead the page reloads, saving the subject line and message text but clearing the username field.

Prevent the message from sending if there are unknown usernames in the ‘Send To’ box, and provide error message with explanation.


Files

10messages.png (56.7 KB) 10messages.png Samantha Raddatz, 2015-06-25 10:34 AM
Actions #1

Updated by Raymond Hoh almost 9 years ago

  • Status changed from New to Hold
  • Assignee changed from Boone Gorges to Raymond Hoh

Error messages for empty fields should now be addressed in BuddyPress:
https://buddypress.trac.wordpress.org/ticket/6466

However, this will not make its way to the Commons until the next major release of BuddyPress. What we could do in the interim for our theme is to add these messages with javascript.

As for an error message when an invalid username is submitted, I've created a ticket over on BuddyPress here.

Actions #2

Updated by Boone Gorges almost 9 years ago

  • Target version set to 1.9

Awesome. I'm going to put this in a milestone to clear it out of triage, but under the understanding that we'll inherit it with the next major BP release.

Actions #3

Updated by Raymond Hoh over 8 years ago

As for an error message when an invalid username is submitted, I've created a ticket over on BuddyPress here.

This is now part of BuddyPress 2.4.0.

Will mark this issue as resolved once we update to BP 2.4.0.

Actions #4

Updated by Matt Gold over 8 years ago

This is now part of BuddyPress 2.4.0.

Sweet! Boone, can you please add this to our free software contributions page on the dev blog?

Actions #6

Updated by Boone Gorges over 8 years ago

  • Target version changed from 1.9 to 1.9.2
Actions #7

Updated by Boone Gorges over 8 years ago

  • Target version changed from 1.9.2 to 1.9.3
Actions #8

Updated by Boone Gorges about 8 years ago

  • Target version changed from 1.9.3 to 1.9.4
Actions #9

Updated by Boone Gorges about 8 years ago

  • Target version changed from 1.9.4 to 1.9.5
Actions #10

Updated by Boone Gorges about 8 years ago

  • Target version changed from 1.9.5 to 1.9.6
Actions #11

Updated by Raymond Hoh about 8 years ago

  • Status changed from Hold to Resolved

Just to update this ticket, we updated to BuddyPress 2.4.x on the 21st, so I was finally able to test this out.

Needed to make one adjustment so the message error notices appeared in our bp-nelo theme:
https://github.com/cuny-academic-commons/cac/commit/0d3478f6ac789b830eeac18e96a32635c59d108e

This should be fixed for 1.9.6.

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