CUNY Academic Commons

The form allows the user to click ‘Send Message’ even without any of the fields filled in, and the page simply reloads. Reloaded page could include an error message (in consistent style): ‘Your message did not send, one or more fields are incomplete.’

If the username entered is not recognized, there is no indication that the system will not send the message properly. The spinning wheel in the box just disappears and the user can continue filling out the form. When a message is sent to such an unknown username, there is no error message informing the user that the message did not go through; instead the page reloads, saving the subject line and message text but clearing the username field.

Prevent the message from sending if there are unknown usernames in the ‘Send To’ box, and provide error message with explanation.