Bug #5458

HTML emails are difficult to read on my phone

Added by Raffi Khatchadourian over 5 years ago. Updated over 5 years ago.

Priority name:
Category name:
Email Notifications
Target version:
Start date:
Due date:
% Done:


Estimated time:


The HTML notification emails are very difficult to read on my iPhone 5S. Somehow, iOS mail is not able to reformat the email to make it more suitable for a small screen. I have switched to text-based notification emails to see if that's better, but I would prefer the HTML emails.

I've attached a screen shot. Please notice the difference in font size between the "--- Reply ABOVE THIS LINE ..." text and the post body (which is quite small and hard to read).

IMG_1717.PNG (149 KB) IMG_1717.PNG Screenshot Raffi Khatchadourian, 2016-04-15 02:04 PM


#1 Updated by Matt Gold over 5 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

Thanks very much for reporting this, Raffi!

#2 Updated by Boone Gorges over 5 years ago

  • Assignee changed from Boone Gorges to Raymond Hoh
  • Target version set to 1.10

I'm putting this on hold pending changes that are coming to our emails, related to newer versions of BuddyPress. It's possible that the issue will simply go away once we've migrated. But I'll leave the ticket open so we can verify.

#3 Updated by Raymond Hoh over 5 years ago

  • Status changed from Assigned to Duplicate

#5313 should address this problem.

Raffi, you can test the new template if you have access to cdev.

Here's what it looks like:

Also available in: Atom PDF