Bug #5884: Reply by email double posting issues - CUNY Academic Commons - CUNY Graduate Center - Project Tracking System

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Bug #5884

closed

Reply by email double posting issues

Added by Matt Gold over 7 years ago. Updated about 5 years ago.

Status:

Resolved

Priority name:

Normal

Assignee:

Raymond Hoh

Category name:

Reply By Email

Target version:

Not tracked

Start date:

2016-08-10

Due date:

% Done:

Estimated time:

Deployment actions:

Description

Hi Ray,

Earlier today, I received a double notification for a message posted to a group. Today, I posted to a group using RBE and received a notification of the message posting but also an email saying the message couldn't be posted, which I assume came from a second attempt at posting

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Screen Shot 2016-08-10 at 11.49.45 AM.png (51.9 KB) Screen Shot 2016-08-10 at 11.49.45 AM.png		Matt Gold, 2016-08-10 11:52 AM
Screen Shot 2016-08-11 at 10.58.25 PM.png (51.2 KB) Screen Shot 2016-08-11 at 10.58.25 PM.png		Matt Gold, 2016-08-11 10:59 PM
Screen Shot 2016-08-16 at 5.19.37 PM.png (55.5 KB) Screen Shot 2016-08-16 at 5.19.37 PM.png		Matt Gold, 2016-08-16 05:21 PM
Screen Shot 2016-09-01 at 12.14.39 PM.png (54.5 KB) Screen Shot 2016-09-01 at 12.14.39 PM.png		Matt Gold, 2016-09-01 12:15 PM

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Updated by Raymond Hoh over 7 years ago

Status changed from Assigned to Resolved
Target version set to Not tracked

I disabled RBE to let the duplicate connections run its course and then, I reactivated RBE.

Should be resolved for now, but I'll see what I can do to prevent these duplicate connections some more.

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Updated by Matt Gold over 7 years ago

File Screen Shot 2016-08-11 at 10.58.25 PM.png Screen Shot 2016-08-11 at 10.58.25 PM.png added

Hi Ray --

Looks like this is still happening. Please see attached

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Updated by Matt Gold over 7 years ago

File Screen Shot 2016-08-16 at 5.19.37 PM.png Screen Shot 2016-08-16 at 5.19.37 PM.png added
Status changed from Resolved to Assigned

FYI -- still happening. New screenshot attached

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Updated by Raymond Hoh over 7 years ago

I deactivated RBE to let the duplicate connections run its duration and reactivated RBE afterwards.

It seems like the new Memcached RBE set up is more prone to duplicate connections. I'll see what I can do to reduce these instances.

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Updated by Matt Gold over 7 years ago

Okay -- thanks, Ray

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Updated by Matt Gold over 7 years ago

File Screen Shot 2016-09-01 at 12.14.39 PM.png Screen Shot 2016-09-01 at 12.14.39 PM.png added

Hi Ray -- FYI, this continues to occur

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Updated by Raymond Hoh over 7 years ago

Thanks for the report, Matt.

I'm switching back to the filesystem to store the IMAP connection data for now to see what happens. Using memcached to store the IMAP connection data appears to be causing issues that I'm having trouble debugging.

I have another idea I'm thinking about that only starts up the IMAP connection from the admin area. I think combining this with the auto-connect option might also fix the problem with memcached. Will do some local experiments.

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