Bug #7936


ESA Student Profiles not working

Added by Paul Hebert almost 7 years ago. Updated almost 7 years ago.

Priority name:
Paul Hebert
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The ESA site ( student and alumni profiles are not displaying; attempting to navigate to them results in a 404 error.

The site runs a child theme that gives the profiles unique post types. The post types "Student Profile" and "Alumni Profile" are correctly displayed on a category page (ex. ) So the information all still seems to be there.

However, when you click on a profile to view a custom profile page, the 404 error appears (ex. )

I can edit profiles from the Dashboard. So again, they're not gone, just not displaying.

Any ideas?

Actions #1

Updated by Boone Gorges almost 7 years ago

  • Assignee set to Raymond Hoh

Previously: #4033

I have spent a few minutes and haven't found any obvious culprits. When WP parses the request, the 'profile' rewrite rules are not properly registered. But I can't reproduce the problem on a local version of the site, running the same plugins and theme. I thought maybe a plugin was flushing rules on each pageload and wiping them out after the 'profile' post type was registered, but didn't find anything there either.

Ray, I'm swamped today - could you find a few minutes to have a look? It's likely that I'm missing something obviousy.

Actions #2

Updated by Raymond Hoh almost 7 years ago

  • Status changed from New to Reporter Feedback
  • Assignee changed from Raymond Hoh to Paul Hebert

The profiles appear to work for me. I clicked on a few profiles that are on the Students & Alumni page and they loaded fine.

Actions #3

Updated by Boone Gorges almost 7 years ago

Whoa - I swear this was not working earlier. definitely 404ed.

It could be that when I soft-refreshed the rewrite rules, I didn't properly clear the Memcached cache.

Actions #4

Updated by Boone Gorges almost 7 years ago

  • Target version set to Not tracked
Actions #5

Updated by Paul Hebert almost 7 years ago

Seems to be working now. Who knows?

Actions #6

Updated by Boone Gorges almost 7 years ago

  • Status changed from Reporter Feedback to Resolved

Thanks for confirming, Paul. Let's reopen if it happens again.


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