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Support #11787

closed

automated comments notifications on ZenDesk

Added by Marilyn Weber over 4 years ago. Updated about 1 year ago.

Status:
Abandoned
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2019-08-24
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I'm starting to get automated comments notifications on ZenDesk for sites that use the course template.I can just ignore them but I thought you all should know this is happening in case you want to investigate the cause. Here are two examples:

1)
\"\"
Monday ‪08:10 pm‬

New comment on your post "Theatre in NYC"
Author: Rebecca J. Collier (IP address: 146.111.24.201, 146.111.24.201)
Email:
URL: https://shelivescolorfully.com/
Comment:
Yes, it is. :)

You can see all comments on this post here:
https://theatreintro.commons.gc.cuny.edu/new-announcement/#comments

Permalink: https://theatreintro.commons.gc.cuny.edu/new-announcement/#comment-5

2)
\"\"
Thursday ‪02:27 pm‬

New comment on your post "New Info"
Author: Caitlin Geoghan (IP address: 104.162.98.241, cpe-104-162-98-241.nyc.res.rr.com)
Email:
URL:
Comment:
Schools in!

You can see all comments on this post here:
https://ccnyfiqwsfall1.commons.gc.cuny.edu/posts/#comments

Permalink: https://ccnyfiqwsfall1.commons.gc.cuny.edu/posts/#comment-5

That's probably all I can tell you - both of the sites are password protected so I can't see anything else. If you'd like to make me an admin I could poke around, but I don't know what to look for.


Related issues

Related to CUNY Academic Commons - Bug #11482: Page Authors on Sites create with templateResolved2019-05-21

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