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Support #11811

closed

Content of Publications widget on profile page being erased on save

Added by Marilyn Weber over 4 years ago. Updated over 4 years ago.

Status:
Duplicate
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2019-08-30
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Anne Hays, http://cuny.is/annehays, a librarian at CSI, wrote via ZenDensk:

"Hello, every time I try to add my publications to my profile page, once I hit save the entire text is deleted. It's a weird bug! How do I add publications?"

I told her I couldn't replicate the problem, so she sent me the below and attached:

"Screenshot #1: I add the text

Screenshot #2, I push OK, then I click Save Changes

Screenshot #3, after doing that, it goes to this screen where now my publications are gone altogether"

She also wrote "I'm making a website instead, but thought you should know about the bug on the profiles page."

I vaguely remember someone having a similar problem when they were trying to add a lot of text. Does that ring a bell?


Files

AH3.JPG (71.7 KB) AH3.JPG Marilyn Weber, 2019-08-30 10:25 AM
AH2.JPG (115 KB) AH2.JPG Marilyn Weber, 2019-08-30 10:25 AM
AH1.JPG (113 KB) AH1.JPG Marilyn Weber, 2019-08-30 10:25 AM

Related issues

Related to CUNY Academic Commons - Bug #12166: Profile changes not savingAbandonedBoone Gorges2019-12-03

Actions
Is duplicate of CUNY Academic Commons - Support #11907: more publications problems (in profile)Resolved2019-09-25

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