CUNY Academic Commons

I just did an export of my data and I received an email after the export was completed.

Matt, when you went to your "My Settings > Export Data" page and clicked on the "Generate Data Export" button, did you navigate to another page while your export was generating?

If so, the export probably did not finish and will have to be restarted. It looks like there isn't a mechanism to restart an export if the export failed to complete. Will look into adding a button on the "Settings > Export Data" page if that is the case. I should also probably add a warning if you attempt to navigate away from the page during an export.

A successful export should look like this:

Thank you, Ray. Yes, I did not realize that I'd have to wait on the page for the wheel to stop spinning, so I likely navigated away from the page -- I thought the system would just email me the download once I started the process.

FYI, it doesn't look like I can restart the download -- this is the message I see when I revisit the export data page now:

Data Export
You previously requested an export of your personal data on June 18, 2020.

You will receive a link to download your export via email once we are able to fulfill your request.

The new process will be available next Tuesday. Sorry for not making this clear, Matt!